13 things I’ve learned in 30 months of Stitch Fix (aka my best Stitch Fix tips).

13 things I’ve learned in 30 months of Stitch Fix (aka my best Stitch Fix tips).

this early Stitch Fix box from fall 2012 holds two of my all-time favorite pieces: a star-studded scarf and a grey ruffled cardigan

I haven’t written about Stitch Fix in a long time. Today I’m (finally) answering a frequent reader question: Do you still use Stitch Fix, and are you still happy with it?

I got my first fix in October 2012. I’ve gotten many fixes since then. Like, more than I’d care to admit.

For several years now, I’ve been getting regular automatic Stitch Fix shipments. Women use Stitch Fix for different reasons; my big reason is that I don’t want to spend time shopping, or even thinking about shopping. Stitch Fix puts my closet on autopilot: it’s easy, it doesn’t take much time, and it’s a boon to those of us who struggle with decision fatigue.

I liked Stitch Fix from the very beginning, but I came to love it after a few poorly conceived shopping excursions. Since I hadn’t been shopping in a while, I thought it would be fun to browse the racks—and hit the dressing rooms—at Anthropologie and Nordstrom Rack.

Stitch fix reading is sexy

Daniel Rainn blouse from Fall 2013

Clearly, absence makes the heart grow fonder. I’d forgotten one important thing: I hate shopping. After 45 minutes, I had little to show (two tops I later returned) and was annoyed I spent my precious babysitting time in a poorly lit dressing room.

I don’t do that anymore: I just wait for my Stitch Fix box to show up every three weeks or so. When I started using the service, my wardrobe needed serious help: I hadn’t bought much since my last child was born, and my closet was empty. Stitch Fix didn’t fix that in just one shipment, but over time I’ve built a pretty and functional wardrobe.

An unexpected benefit: I have a more defined sense of personal style than I did when I started Stitch Fix, and it’s not just because I’m a little bit older and wiser. I’ve tried styles I wouldn’t have otherwise tried; I’ve learned what works for me, and what doesn’t; what I feel most comfortable in, and what styles just aren’t for me.

At this point the bulk of my wardrobe is from Stitch Fix. I didn’t do that on purpose; I just stopped shopping elsewhere without even noticing I was doing it. (I counted up my capsule pieces and 24/33 are from Stitch Fix.)

30-something fixes later, these are my best tips for getting the most out of Stitch Fix.

Lucy and me stitch fix

a favorite top and earrings, both from spring 2014

1. Try everything on.
This hardly seems worth saying, but try everything on, especially the garments that look horrible in the box. Sometimes the stuff that looks blah in the box looks terrific on, and sometimes the cutest item in a fix looks terrible on my body. Try it on.

2. Don’t buy it just because it’s there.
Stitch Fix is where I get the bulk of my clothes. If I need a sweater, and they send me a sweater, I’m always tempted to keep it—even if the fit isn’t quite right, or the color is slightly off, or the style isn’t really me—because it’s right there. But I’m always sorry later for keeping garments that aren’t exactly right.  

3. But consider buying it because it’s there.
In the past, I’ve kept dresses even when I wasn’t sure where I would wear them, and denim even though I already had similar pairs, and thin tees even though it was the dead of winter. But I kept them because they were perfect for me, and was thrilled to have them later when my neighbor got married, when I ripped a hole in my favorite skinnies, and when spring finally came.

4. If it’s not a color you usually wear, think about it.
One of Stitch Fix’s professed goals is to expand your style horizons. Some of my favorite pieces from them have been in colors I don’t typically wear (bright blue, violet, mint) but have gone great with my neutral basics.

stitch fix chevron maxi

chevron maxi and coated multi-strand necklace from summer 2013

5. If it’s a color family that’s not flattering, send it back.

It doesn’t matter how stylish a piece is, or how well it fits: if the color isn’t flattering, send it back. (You could always ask Stitch Fix to send you the same item in a color that doesn’t make you look ill. They can’t always exchange a specific item for a different size or color, but if they can, they will.)

Alternatively, you can join one of the Buy/Sell/Trade Stitch Fix groups that are popping up on Facebook. Yes, it’s a real thing.

6. If you can’t figure out how to clean the jewelry, send it back.
Stitch Fix has sent me some fabulous jewelry. They’ve also sent me a few pieces that I loved but that didn’t wear well: they were impossible to clean, and couldn’t be worn more than a few times. Now I make sure I know how to clean a piece before I keep it.

7. Use the full three days.
After your Stitch Fix box arrives, you have three days to make up your mind before you send your rejects back. (There have been times I’ve taken longer, ahem.) Use the full three days to mull things over.

Leather tote from 41 Hawthorne, via Stitch Fix | Modern Mrs Darcy

this 41 Hawthorne tote is my most-used Stitch Fix piece. I still use it everyday. 

8. Don’t rule out basics.
I frequently see bloggers recommending that you get your basics elsewhere. Their reasoning: Why pay boutique prices when you can get the essentials at Marshall’s for a fraction of the price?

Since my goal is to stay out of the mall (or Gap.com), this advice doesn’t make sense for me. I’ve gotten a ton of great basics from Stitch Fix, because my goal is to build a wardrobe without having to shop for it.

9. Don’t automatically rule out outerwear.

When I first started with Stitch Fix, I told them I didn’t want outerwear. I don’t remember why I finally unchecked that box, but I’m glad I did: I’ve gotten some fabulous jackets—heavy and lightweight—from Stitch Fix.

Stitch Fix sent me two fabulous winter coats this year, both from Andrew Marc: a navy peacoat and a burgundy down jacket (it’s a compliment magnet, similar to this one). Both were great values, and great additions to my winter wardrobe.

10. Plan ahead.
I’ve finally learned to tell Stitch Fix in advance that I need a dress for a friend’s wedding, another pair of black skinnies, lightweight blouses for spring. If I tell them what I need before I need it, I don’t have to shop.

stitchfix-dress

black dress from Winter 2014

11. Give honest feedback.
After your fix arrives, tell Stitch Fix exactly what you liked, and what you didn’t, and why. The why is important. You aren’t going to hurt anybody’s feelings.

If you love the things your stylist is picking out for you, you can ask for them to be your regular stylist. I’ve been with Layla for nine months now and I love her.

12. Progress isn’t relentless.
You’ve probably heard that each client’s fixes improve over time. This is absolutely true: Stitch Fix uses your feedback to send you more of what you love the next time. But fixes don’t keep getting better and better. Every once in a while, you’ll get a dud box where nothing works, maybe nothing’s even close. It happens to everyone. It still happens to me.

(If your box is truly terrible—and this has only happened to me once—remember that Stitch Fix wants you to be happy and their customer service is wonderful. If you explain the problem and ask very, very nicely for a re-do box or a refund of your styling fee, you may just get what you ask for. No guarantees.)

13. Keep that style profile updated.
To keep getting fixes you love, keep your style profile up-to-date. (I shared my style profile best practices here, plus an explanation of how to get started, with screen shots.) I regularly updating mine to keep adding to the list of things I don’t want to see in my fixes: rayon, elastic waists, fit-and-flare. Pinning clothes to love to a designated pin board (here’s mine) also helps them choose well.

You can view my Stitch Fix archives here, or sign up for the service here.

I’d love to hear your best Stitch Fix tips in comments. If you have any questions, I’ll do my best to answer them.

P.S. This post isn’t sponsored or perked in any way, but Stitch Fix does have terrific referral and affiliate programs. These are my affiliate links.

13 things I've learned in 30 months of Stitch Fix

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146 comments

  1. Taylor says:

    I am interested in stitch fix but I am overweight. All of the pics and clothes people describe (Ann Taylor for example) are tailored to think women. Does Stitch Fix work for we fuffy, fabulous women?
    I’d love to hear from other women on this.

    • Morgan says:

      I just literally stumbled across this because I was Googling “does stitch fox carry shoes” and this popped up- I saw your comment Taylor and figured it was fate. I literally just received my first fix and, as a 2XL, can tell you it’s worth trying. I received a dress, two tops, faux leather jacket and earrings. I loved all of it but kept one top and the jacket- the one top had an open back which I can’t wear, the earrings were beautiful but similar to something I already have and the dress was made for someone a little less broad but still awesome. For $20, I’d say give it a try! I’ve already ordered a 2nd!

    • Taylor says:

      Can anyone give me an average as to what you spend on each box?
      I think there is a “spend limit” forbthe stylist, but what are women finding they spend per month?
      And how much is the
      re-stock fee if you have to send it back?
      Do you add that to your cost if you buy only 2 pieces?
      Thank you for any feedback!

      • Sup says:

        Hello

        So far I have seen prices range from 48-88 dollars. The items can be costly but the monthly surprise makes it worth it.

          • Jacki says:

            Taylor, the $48-88 is PER item. It can get a little pricey if you keep a lot of the items, but I think it can be worth it for your time saved and for the quality of the items.

      • Jweazy says:

        I chose 50-100 for the dress category and cheap as possible for everything else. The “styling fee” is $20 per box that is credited towards anything that you decide to keep. There is no return fee or restock fee. It comes with a prepaid label to return through usps

    • Danielle says:

      Yes! I am overweight as well and have had issues finding clothes that are tight enough in the waist while wide enough in the hips and I have had two boxes so far and have purchased two items from each box. Personally, I like StitchFix better than Dia&Co as well because I feel like they are better able to dress plus sized women while retaining a sense of style.

    • Karyn Swarner says:

      YES! There’s a profile you fill out when you register and you can explain your concern. I m overweight and have gotten some of my favorites from Stitch Fix.

    • Jess says:

      I have gotten 3 fixes so far and am a size 16 bottom and lg top. I have LOVED my fixes and am extremely pleased with the way they fit. I feel more confident and more beautiful than ever!

    • Jennifer Holland says:

      YES! I am 5’10 and I am a size 20W. So, tall and plus are a hard fit. I got my first box a few weeks ago. It’ll all fit, but I liked 3/5 of the pieces so I kept them. And scheduled a new fix for July 3! Try it!

  2. Sarah says:

    Thanks so much for sharing your thoughts on Stitchfix. I got a gift card for Christmas and still haven’t placed an order because, well, I just want to be prepared to make the most of it. These tips are so helpful!

    • Erica says:

      No- It is a $20 styling fee that applies to any item you keep. If you return all items the $20 is a loss. If you keep all the items, you’ll get 25% off the entire order and then your $20 styling fee is applied also.

  3. Kimberly says:

    Thank you for tips. I just ordered my first Fix two days ago and am supposed to receive it next week. I’m very curvy and thick in some areas which makes shopping a nightmare for me and often ending up with nothing. I’m hoping this site is an answer to my prayers. LOL

  4. Julie says:

    Question for the well-experienced Stitch Fix-er: What do you do if you like 4 of the items but hate one of them… and the cost of that 5th item is less than the 25% off discount? Do you keep it anyway? I received a pair of shoes I very much dislike and will never wear, but am wondering if I should keep them just to take advantage of the discount. What do you normally do in this situation?

    • Kimberly says:

      Well that’s an interesting point Julie. I should say that I just got my first Fix, so I’m no expert, not even a novice yet. LOL However, I would say to take advantage of the discount and then sell the shoes on Ebay or another place they can be sold. If the difference in price is worth it to you then you could recover some of your cost. This is a quote from Mrs. Darcy’s article..”Alternatively, you can join one of the Buy/Sell/Trade Stitch Fix groups that are popping up on Facebook. Yes, it’s a real thing.” Just make sure it’s worth it to you. 🙂

      • Julie says:

        Hi Julie,
        This happened to me with my first box. I received a darling top that would never flatter my shape. They let me exchange it to my daughter’s size and I surprised her with a gift. I have another friend who also gifts that 5th item from time to time.

        • Kimberly says:

          What a great idea Julie! I guess if you end up outside the return window in the future, you could always resort to the other options on those other venues. 🙂

    • Andrea says:

      I work with a bunch of people that use Stitch Fix. If there is an item I don’t like, I bring it to work to see if anyone else wants to buy it from me so I can get the discount price of keeping all five items. I charge them the discount price and it is a win for all of us.

  5. Stephanie says:

    Hello, I was wondering if we could wear the outfit for a day to decide if we want it? Or if we wear I think out do we automatically have to buy it?

  6. Stacey Moubray Lockhart says:

    I absolutely love Stitch Fix and cannot wait to receive my box every month! When I shop I can never find pants to fit but with them I have not received a pair that does not fit and I absolutely love them.

  7. Holly says:

    Excellent points here. My sister is blind and she signed up for Stitch Fix. So far, she’s received two boxes. I’m tasked with describing the items to her. Because of this post, moving forward, I’ll insist she try on every piece. Going shopping at physical stores can be overwhelming and time-consuming because there’s just so many items to choose from, so Stitch Fix has been a wonderful change of pace.

  8. Jennifer Holland says:

    I spent about $212 for 2 blouses and a pair of work slacks. You set the timeline as to when you want to receive a new fix. Mine, for example, is every 2 months.

  9. Jennifer Holland says:

    @Jweazy, did you choose “as cheap as I can get it” for your pricing? I’m just curious. I chose $50 to $100 on my first order, but have changed the parameters to as “cheap as I can get it” on everything but shoes for my July fix. I want to see what the quality is for that price point.

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